Ordering & Delivery
Browsing and Ordering
You can navigate through the products by Category, using the menu on the left, or by specific words, using the Search feature at the top left of the page.
To view further information for any product, click on the product image, name or on the More button to the right.
Most of our lamps and bulbs have several options for you to choose from; including the type of Cap, the Wattage and the Colour. Please ensure that you select the right option for your needs before adding the product to your Basket.
Payment can be made by cheque (by printing out a Postal Order), or online using the instant, secure PayPal service. You do not need to have a PayPal account to pay via PayPal – just enter your credit or debit card details and the military-grade secure servers used by PayPal will process the transaction instantly.
Pricing & VAT
Our prices are extremely competitive and we always aim to offer the best value for money to all our customers.
All prices include VAT at the standard UK rate of 20%.
Delivery & Postage
We aim to dispatch in-stock items within 2 working days of receipt of your payment, using Royal Mail 1st Class. Where an item for your order is not held in stock for immediate dispatch, we aim to dispatch your order within 7 working days.
Postage costs are based on the weight of your order and will be added to the total cost during Checkout, before you submit your payment details.
A small handling fee of £1 per order is also added to the total postage cost. You can save on delivery cost by ordering more from one item or different items.
In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. For unwanted goods / wrongly ordered the shipping cost will be deducted from any refund.
REFUNDS WILL NOT BE PROCESSED UNLESS THE GOODS ARE RETURNED IN THEIR ORIGINAL PACKAGING AND ARE IN A SALEABLE CONDITION WITHIN 10 DAYS OF ORDERING GOODS.
If you would like assistance in using our online shop, help with selecting the most suitable product or product option, or have any other queries about ordering online from Harbord Electrical, we are more than happy to offer free, expert advice by phone, fax, email or in person – view our Contact Details.